Rona Store Policy
At RONA, we guarantee
the lowest price.
Is the price of a product offered at a competitor lower than the price of the identical product at your local RONA store? Upon presentation of satisfactory proof and while respecting certain conditions, we will MEET the competitor price!
Within a 25-km radius
The product is available at a lower price at a competing (brick & mortar) store located within a 25 km radius of your RONA store.
Currently in stock
The competitor has the product in stock at the time you want to benefit from our lowest price guarantee.
The same brand and same model
The product is of the same brand and model as the product offered at the RONA store.
Brand-new and in its original packaging
The price offered by our competition is for a new item which remains in its original packaging. It cannot be a reconditioned, used, damaged, returned, open-box or a demonstrator product.
Our lowest price guarantee does not apply to:
Products provided by our installation services.
Special Order products.
Services such as delivery, installation charges or rental.
Competitors that only do business on-line.
Prices reduced as a result of the use of rain checks, coupons, manufacturer rebates.
Category, brands, or store wide special discount.
Price errors in advertising.
Liquidation, clearance (end of season) or end of business sales.
Quotes and bids.
Gift cards, free offers and gifts with purchase.
Black Friday, Cyber Monday, or a post-Christmas Sale.
Warehouse clubs that charge membership fees.
Promotions on home appliances.